HOTEL INFORMATION
The Fairmont Scottsdale Princess
7575 East Princess Drive
Scottsdale, Arizona
United States
85255

The Fairmont Scottsdale Princess is the ultimate desert oasis. Opened in December 1987 with 650 guest rooms, complete recreational facilities, 61,000 sq. ft. of meeting space and award-winning restaurants, The Fairmont Scottsdale Princess' commitment to service and luxurious surroundings has earned the resort its membership with The Leading Hotels of the World.

The Fairmont Scottsdale Princess appropriately reflects the southwestern setting with Mexican colonial-style architecture and terracotta color. Set against the scenic backdrop of Arizona's McDowell Mountains, the hotel's idyllic southwest experience reflects the beauty of the landscape and creates an atmosphere of casual elegance. The buildings are positioned to capture the feeling of wide-open spaces, complete with cupolas. In southwestern tradition, cupolas served as a beacon to travelers, indicating shelter and safety and a gathering place for social activity, hospitality and culture.

The historians and architects who created The Fairmont Scottsdale Princess captured this special spirit. Guests from around the world come to experience the traditions, adventures, romance and spirit of the southwestern borderlands found at The Fairmont Scottsdale Princess.

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ACCOMMODATIONS
The Fairmont Scottsdale Princess offers a total of 650 richly furnished guest rooms, including two Presidential Suites, 23 suites and 119 casitas. All guest rooms have well-defined living and work areas, terraces, wet bars, refrigerators and enormous luxury bathrooms. Blending high style and comfort, guest rooms feature the subtle undertone, earthy accents and patterns of the southwest. With four guest room categories from Standard to Premier, and six types of suites, we cater to every accommodation need.

Common Amenities
All suites and specialty rooms at The Fairmont Scottsdale Princess offer the following amenities:

Amenities on Request
The following amenities may be available in selected guest rooms. Please indicate the request in your on-line reservation, or ask one of our reservation agents.

 

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DINING
Variety is the spice of life at The Fairmont Scottsdale Princess. Each of the hotel's restaurants has a distinctive flavor in both cuisine and decor.

Marquesa, the resort signature restaurant rated AAA 5 Diamond and Mobil 4 Star, combines the seasonings and flavors of the Mediterranean Riviera.

La Hacienda is North America's only AAA 4 Diamond and Mobil 4 Star Gourmet Mexican restaurant. The ambiance and decor at this turn of the Century Mexico Ranch House is only surpassed by the culinary specialties from Old Colonial Mexico.

The best Steak House in the region, The Grill, features the area's only prime, dry-aged beef and a wide variety of fresh fish and shellfish flown in daily.

The resort main dining room, Las Ventanas, with its southwestern decor, expansive glass walls and tile floors, concludes the culinary repertoire with traditional American comfort food, offering recipes inspired from the entire USA.

Hours of Operation:
Beverages  
Sunday to Thursday from 10:00 a.m to 5:00 p.m.  
Friday and Saturday from 10:00 a.m. to 6:00 p.m. 
All Day Menu
11:00 a.m. to 5:00 p.m.

 

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AMENITIES
 Within the walls of The Fairmont Scottsdale Princess, you will discover a world of cosmopolitan pleasures. With in-room business amenities to accommodate any business agenda and downtime activities like two Tournament Players Club golf courses, four swimming pools, seven tennis courts and our premier spa, Willow Stream, The Fairmont Scottsdale Princess is perfect for both work and play. The resort also has a breathtaking range of extraordinary restaurants offering a myriad of award-winning dining experiences to suit any taste.

Business Services
Location: Lobby of Conference Center 

Hours:
Monday to Friday: 7:00 a.m. to 7:00 p.m.
Saturday and Sunday: 8:00 a.m. to 4:00 p.m. 

Services: 

  • Cellular phone rental   
  • Fax machine   
  • Photocopying   
  • Typing services

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BONUS FEATURES -

Horseback Riding
 There are several ranches located within 15 minutes of the hotel. They offer riding for beginner to advanced levels. Put on your cowboy boots and ride off in the sunset! Please see the Concierge for details.

Swimming Pools
 Relax and rejuvenate in one of the resort's five outdoor swimming pools and two hot tubs.

Enjoy lunch and afternoon poolside food and beverage service at Cabana Cafe located at the South Pool. 

The newest feature is the exciting Sonoran Splash!  A water recreation area with two water slides that are the longest resort water slides in Arizona at 186 ft. and 199 ft. long (Maricopa County Health Department, first of July, raised the minimum height requirement to ride the slide to 42 inches tall).  The pool also has a zero entry deck area, ideal for toddlers to splash and enjoy the water.  Private Cabana rentals are also available for full and half day rentals.

Sonoran Splash slide hours after September 9, 2002:
Sunday to Thursday from 10:00 a.m. to 5:00 p.m. 
Friday and Saturday  from 10:00 a.m. to 6:00 p.m.
(Hours vary seasonally)


Fairmont Fitness Center
Located near the South Pool on the lower level near the elevators offers many different workout options. 

Hours of Operation:
Daily 6:00 a.m. to 8:00 p.m. 

Cost:
$10.00 per day (for hotel guest only)

Age requirement:
Minimum guest age is 16.  Guest under 18 must be accompanied by an adult.

Men's and Women's Separate Areas include:    

Fairmont Fitness Center: 
(Different than Willow Stream Spa & Health Club) 
$10.00 per hotel guest per day
(located by our South Pool please see 'Willow Stream Spa' for hours and additional information on our Spa facility)
Specialty Fitness Services (offered at both health clubs)
(1/2 hr $39 or 1 hr $69 or 3 sessions $186)
Willow Stream Fitness Center invites you to experience fitness excellence! We offer a variety of experiences that are among the latest innovative high level sports specific conditioning.  Our Fitness Specialists are certified professionals with many years devoted to fitness excellence.  Individual sessions are tailored to your goals, needs and desires. 

Complete Fitness Assessment (offered at both health clubs)
(1/2 hr $39) 
Through a series of 'Fitness Readiness Indicators' those areas that require fine tuning will be revealed.  Once these areas are addressed you may find enhanced enjoyment in all life's activities.

Multiple Training Sessions (offered at both health clubs) 
(call for personal consultation and price)
While here we can also help give your fitness program a jump start or add variety to your already existing program.  This rich experience encompasses a variety of elements that provides you with a progressive and dynamic reawakening of youthful vitality!

Fairmont Fitness Center Classes

Specialized Personal Training Services

Power Up Your Golf   (90 min - $139)
This is an individualized program which will get you headed toward the golf game of your dreams.  Includes a fitness assessment, dynamic flexibility, core strength and power development training.  Also includes a golf trainer kit.  

On The Ball (60 min $119)
Strengthen and flex virtually all the muscles in your body with this Resist-A-Ball program.  Comes with your own kit.

On The Road (60 min $119)
Learn the secrets of staying lean and strong while you are on the road with resistance tubing exercises that can be preformed anywhere.  Comes with your very own travel pack.

Pilates (90 min $129)
For those seeking longer leaned muscles and superior core strength this super effective mind-body exercise is for you.

One-On-One Yoga (90 min $119)
For the newcomer or seasoned Yogi this session will take you on a beneficial personal journey to enhanced mental, spiritual and physical well being.

In Deep Water (60 min $89)
Improve your fitness with one of the best forms of cross training that will challenge you on all levels with absolutely no pounding or stress to your joints.

Family Fun

The Fairmont Fitness Center is the issuing headquarters for games equipment.  For your family vacation fun we have the following: lawn games, Sonoran Splash, Kids Club (half and full day programs my be purchased) and the Fairmont lagoon catch & release fishing.  For more summer fun ideas please see our Summer Weekly Resorts activities from June 7 - Sept 7, 2002.

GOLF

TOURNAMENT PLAYERS CLUB OF SCOTTSDALE STADIUM COURSE

Avid golfers will enjoy a PGA Tour Golf experience at The Tournament Players Club (TPC) of Scottsdale, Stadium Course. These courses are located adjacent to The Fairmont Scottsdale Princess. Designed by the team of Tom Weiskopf and Jay Morrish, each course has its own unique qualities and offers guests a choice of challenge. The Stadium Course is the home of the annual Professional Golf Association Tours Phoenix Open. The course boasts a 100,000 plus gallery, excellent for spectators who enjoy the excitement of The Open every January. Lush fairways surrounded by desert vegetation and breathtaking mountain views enhance the golf experience on this 18 hole, par 71 course. One of the most dramatic holes on the TPC Stadium Course is the 15th hole. It is a reachable par-5 with water surrounding an island green, with bunkers in the front of the green and a lake to the left it creates an interesting challenge for all. Beside the Stadium Course is the Desert Course offering a more lenient round of golf with larger greens and more level fairways. However, the course can be a challenge with prevailing winds and selectively placed bunkers and trees.

Dress Code:

 2002  Dates  18 holes Twighlight Junior Junior Twighlight Replay* Day of Play**
1/1-4/7 N/A N/A N/A N/A N/A N/A

4/8 -5/5

 N/A N/A N/A N/A N/A N/A
5/6 - 6/2 N/A N/A N/A N/A N/A N/A
6/3 - 9/8 $91.93 $59.16 $61.24 $41.39 $36.27 $69.04
9/9 -9/29 $115.09 $87.70 $69.04 $48.12 $45.16 $97.05
9/30 - 10/31 $157.09 $101.75 $93.01 $61.31 $58.62 $132.32
11/1 -11/30 $183.47 $132.39 $106.47 $75.85 $74.24 $158.70
12/1 - 12/31 $214.17 $152.86 $118.85 $83.39 $90.39 $190.48

Green fees include cart, practice balls and taxes

TOURNAMENT PLAYERS CLUB OF SCOTTSDALE, DESERT COURSE

Next to the TPC Stadium Course is the TPC Desert Course. Although regarded as a more forgiving layout, this course features dazzling scenery as well as some difficult holes.

The shorter Desert Course has been distinguished as the Valley's ''Diamond in the Rough''. With impressive course conditions, magnificent surrounding views, country club style bentgrass greens, open and forgiving fairways and high standards of maintenance, the Desert Course is an exceptional value.

A year-round golf climate coupled with superb service and exceptional facilities make The Fairmont Scottsdale Princess an ideal locale. Whether motivated by leisure or business, our team can tee up either your foursome or tournament play. A driving range is available, as are club and shoe rentals. 

Dress Code: 

 
Green fees include cart, practice balls and taxes


Eagle Mountain Golf Course

Eagle Mountain is a rambling track that is draped around the mountain of the same name. Even though Eagle Mountain has numerous blind shots, ubiquitous bunkering and greens that seem to wave at will; there is much to admire at this golf course. After working with Jack Nicklaus designing other courses, Scott Miller set off on his own creating some notable golf courses, one of which is Eagle Mountain. The wide variety of holes is remarkable, and the course builds to a crescendo with the 17th and 18th signature holes. On the 18th hole players tee off from high on a hill with Red Mountain forming and awesome backdrop


Kierland Golf Course

The Kierland Golf experience is like a walk in the park, the challenge is decidedly not. Situated in a tranquil setting, golfers enter a world that feels far from the hustle and bustle of the Southwest¿s most famous resort city. Emerald green fairways are etched into golden-colored desert grasses. Kierland Golf Club is a spacious 27 hole layout created by designer Scott Miller and features more than 300 bunkers. Kierland is managed by Troon Golf.


Sunridge Canyon Golf Course

Golfers at Sunridge Canyon are drawn into the Sonoran Desert playing on lush fairways hidden between steep canyon walls. The front nine plays down into the canyon it is named for, while the back nine takes players on a roller-coaster ride back to the clubhouse. Designer Keith Foster is known for his playable golf courses and intricate bunker work. The signature hole is the par-5 16th hole, which features a punch-bowl shaped green. At SunRidge Canyon, the views are awe-inspiring, the solitude profound and the thrill is unique to any other golf experience.


Wildfire Golf Course

Wildfire combines the exciting challenge of an Arnold Palmer designed course with the breathtaking beauty of the Sonoran desertscape. The course is a work of art that will satisfy the ability levels of all who enjoy the game. Wildfire ebbs and flows, in other words, hit it straight or suffer the consequences on the wild-flower laden links. After the 3rd hole there is no letup, with the 415-yard, par-4 15th hole being the signature offering. Guests will find everything here to put Wildfire on the 'must play' list, the challenge and rewarding is gratifying

Willow Stream
The Spa at The Fairmont Scottsdale Princess

Willow Stream Spa Hours of Operation
Open seven days a week from 6:00 a.m. to 10:00 p.m.

Appointments available: 7:45 a.m. to 8:30 p.m.
Health Club: 6:00 a.m. to 9:00 p.m. 
Rooftop Mesa Pool: 6:00 a.m. to 9:00 p.m. 

Willow Stream Spa Facility:

Men's and Women's Separate Areas include:    

Rates for our two workout facilities

Willow Stream Spa & Health Club:
$25.00 per hotel guest per day
(same day complimentary full facility use when a treatment is purchased)

Fairmont Fitness Center:  
$10.00 per hotel guest per day
(located by our South Pool please see 'More Activities' for hours and additional information on our second workout facility)

Willow Stream Health Club

Specialty Fitness Services (offered at both health clubs)
(1/2 hr $39 or 1 hr $69 or 3 sessions $186)
Willow Stream Fitness Center invites you to experience fitness excellence! We offer a variety of experiences that are among the latest innovative high level sports specific conditioning.  Our Fitness Specialists are certified professionals with many years devoted to fitness excellence.  Individual sessions are tailored to your goals, needs and desires. 

Complete Fitness Assessment (offered at both health clubs)
(1/2 hr $39) 
Through a series of 'Fitness Readiness Indicators' those areas that require fine tuning will be revealed.  Once these areas are addressed you may find enhanced enjoyment in all life's activities.

Multiple Training Sessions (offered at both health clubs) 
(call for personal consultation and price)
While here we can also help give your fitness program a jump start or add variety to your already existing program.  This rich experience encompasses a variety of elements that provides you with a progressive and dynamic reawakening of youthful vitality!

Willow Stream Fitness Classes (subject to seasonal changes)

Specialized Personal Training Services

Power Up Your Golf   (90 min - $139)
This is an individualized program which will get you headed toward the golf game of your dreams.  Includes a fitness assessment, dynamic flexibility, core strength and power development training.  Also includes a golf trainer kit.  

On The Ball (60 min $119)
Strengthen and flex virtually all the muscles in your body with this Resist-A-Ball program.  Comes with your own kit.

On The Road (60 min $119)
Learn the secrets of staying lean and strong while you are on the road with resistance tubing exercises that can be performed anywhere.  Comes with your very own travel pack.

Pilates (90 min $129)
For those seeking longer leaned muscles and superior core strength this super effective mind-body exercise is for you.

One-On-One Yoga (90 min $119)
For the newcomer or seasoned Yogi this session will take you on a beneficial personal journey to enhanced mental, spiritual and physical well being.

In Deep Water (60 min $89)
Improve your fitness with one of the best forms of cross training that will challenge you on all levels with absolutely no pounding or stress to your joints.

Meditative Performance Enhancement (60min $79)
Through a personalized meditative experience give yourself the rare opportunity to release, re-center and realign your energies.   

Willow Stream Spa

Here the elements surge, where the rugged Sonoran Desert floor rises to meet the imposing ridge of the McDowell Mountains.

It is a place born of air, fire and water. The innovative spa design was inspired by a place called Havasupai (pronounced Hah-vah-so-pie), a hidden oasis in the Grand Canyon where energy unites and restores. The spa's soothing mesa rooftop pool combines the healing elements of water and air under the cobalt canopy of the Arizona sky. Enjoy views of the McDowell Mountains from private cabanas.

From the Mesa the rhythmic flow of our Havasupai Waterfall cascades over the red Sedona-hued stones to complement your journey through the spa. You can relax in the Desert Oasis, or the open-air reflection atrium, or experience the sheer joy of the  waterfall's energy. Many of our treatment rooms have private outdoor patios, allowing for experiences indoors or outdoors under the clear desert sky.

The Willow Stream Suite is perfect for couples, mothers and daughters, or girlfriends on a spa retreat. Guide your own experience in our Men's and Women's Relaxation Areas, taking advantage of the multiple therapeutic amenities, from the whirlpool to the eucalyptus steam room. 

Discover the Willow Stream Fitness Center with state of the art equipment and specialty fitness programs.  Reawaken your vitality and energize your body through our 5-Diamond personalized training services, which include a wide variety of fitness classes daily. 

The journey begins here.

The air, the water, the earth are charged with energy.
It's time to draw strength from the surroundings as you connect your spirit with the aura of the Arizona desert and canyons.

BODY EXPERIENCES

These experiences were created to capture the rich natural elements of the Arizona desert and canyons.

Havasupai Body Oasis Experience:  For relaxation and inspiration
(2 hours - $269)
The healing energy of Havasupai transforms. Begin beneath the relaxing warm Waterfalls on the Oasis level. Your spa therapist will guide you to your private oasis for a warm aromatic eucalyptus footbath. Sip restoring desert tea while a lavender-infused cloth cleanses your face and expands your breathing. Continue with a gentle chamomile exfoliation for rejuvenation, a eucalyptus herbal bath to capture the clarity of the sacred place. Enjoy an aromatherapy wrap with a face and scalp acupressure treatment, and finish with a soothing massage. The mind is clear, the body relaxed. You are ready to begin the daily trek with a reawakening.
Guest note: A bathing suit is required to experience the waterfalls.

Arizona Aloe Body Wrap:  For Sun Damaged & Dry Skin
(60 minutes - $129)
Known for its gentle healing properties, aloe restores and hydrates sun-damaged and dry skin. This treatment is ideal after a hot day in the Arizona sun. Pure algae is blended with aloe Vera and essential oils to create a fast absorbing and soothing effect on the skin. The healing process begins as you are wrapped in sheets. During the wrap, your scalp, neck, hands and feet will be massaged to reach your very core. Once the wrap is removed, relaxation is complete as chamomile body lotion is applied.

Arizona Aloe Eucalyptus Scrub
(60 minutes - $129)
Through exfoliation of surface skin cells, you not only nourish your body, you bring forth fresh skin that is able to absorb oxygen from the air. This invigorating exfoliation uses nourishing thermal mineral salts rich in minerals and trace elements infused with eucalyptus essential oil, followed by a loofah scrub and massage application with local botanical aloe lotion.

Royal Sonoran Body Polish 
(60 minutes - $129)   
This is a gentler exfoliation featuring ingredients from the surrounding landscape. It includes a cream scrub with granulated pumice stone and chamomile, followed by a loofah scrub with chamomile shower/ bath gel and chamomile spray.  

Signature Body Experiences available at every Willow Stream Spa

Find Your Energy Body Experience - For Rejuvenation
(90 minutes - $239)
Using the restorative powers of Rose Hip Oil, naturally rich in vitamin C and other vital nutrients, this  experience will rejuvenate your spirit through exfoliation, massage and body wrap. The secret power of a Rose Hip Oil massage will loosen your muscles and release tension. Finally, your body is gently wrapped in an Infusion of Rose Hip.

Willow Stream Body Experience - For Health 
(90 minutes - $199)
This experience combines all the earth's elements in the form of medicinal moor mud wrap, healing waters bath, light massage and aromatherapy to detoxify, nourish and hydrate the body. 

MASSAGE THERAPIES

East Meets West LaStone Therapy
(60 minute $139 or 90 minutes $189)
Earth, air, fire and water unite to capture the original LaStone therapy, developed in Arizona, by combining the scents and oils of the eastern-based, holistic Ayurvedic treatment. Our massage therapists have personally harvested local basalt river stones (earth element) from the river (water element). The rocks are warmed (fire element) creating a deep heat massage to ease tension. The Ayurvedic oils, including a blend of cinnamon, sage, rosemary, basil and rose, are combined with the hot rocks to create a unique aroma (calming air element) to melt away stress.

Willow Stream Relaxation Massage 
(90 minutes - $189)
This Willow Stream signature draws from the restorative powers of fire, water and air. This experience will fuel you with a foot soak, therapeutic massage and healing aromas that calm and clear the lungs.

Arizona Aromatherapy Massage 
(60 $129 or 90 minutes $179) 
 Capturing rhythms in the day, this personalized experience combines the art of massage with the use of fragrant pure essential oils. Choose from Arizona Sunrise for energy, Mid-Day Heat for stress relief or Desert Moon for relaxation and rest.

Golf Performance Treatment 
(60 minutes $139)
The combination of massage, stretching and acupressure will aid in improving golf performance and avoiding injury. Incorporating an advanced understanding of kinesiology to improve flexibility and elasticity, the treatment helps relieve athletic discomforts associated with golf and aids rapid recovery - leading to improved balance and swing rotation for distance and accuracy.

Sports Massage 
(60 - $129 or 90 minutes - $179)
A deep rejuvenating massage that targets sore muscles and enhances muscle recovery.

Maternity Massage 
(60 minutes - $129)
Using a table built for the body of an expecting mother, this pampering experience is designed with the safety of mother and child in mind.

Shiatsu 
(60 minutes - $129 or 90 minutes - $179)
An ancient Japanese pressure point technique coupled with gentle manipulations that work along the meridians of the body to enhance one's energy flow.

Reflexology 
(60 minutes - $129)
An ancient healing methods utilizing a massage technique applied to the feet and hands.

Therapeutic Massage 
(60 minutes- $119 or 90 minutes - $169) 
This popular, traditional massage offers a medium-intensity, relaxing experience.  

FACIAL TREATMENTS

Arizona Aromatherapy Facial: Hydration & Relaxation 
(60 minutes - $139)
Bring forth your inner spirit and erase tension through the healing gifts and remedies of the desert. Choose from desert lavender for balance or chamomile for restoring your skin from the desert sun, as you begin this purifying and hydrating experience. The healing is all encompassing; with a reflexology and lavender foot experience; a scalp and hand massage, as well as couperose skin ampoule.

Willow Stream Facial Experience: Anti-Aging Facial 
(90 minutes - $179)
This unique signature facial begins with herbal tea and an invigorating foot soak. The facial is brimming with antioxidants and botanical extracts and includes a massage of the face, scalp, neck and shoulders. It finishes with a hydrating hand and foot treatment.

Traditional European Facial: Cleansing & Hydrating 
(60 minutes - $129)
Maintain a natural healthy glow with this comprehensive treatment for all skin types. Includes a skin cleansing, gentle exfoliation, nourishing and refining masque and hand and foot massage.

Cellular Repair Facial: For Sun Damaged or Dehydrated Skin 
(90 minutes - $179)  
This is a luxurious facial to nourish and tone the skin with a combination of rejuvenating and anti-aging products with a unique contour lifting massage and acupressure exercise.

Gentleman's Barber Facial Treatment 
(60 minutes - $129)
A deep cleansing and revitalizing experience for the special needs of men's skin. Deep cleansing and gentle exfoliation is followed by a deeply restful massage of the face, neck and shoulders.  

Willow Stream -DAY PACKAGES are also available from $199.00 -$669.00 

KUR EXPERIENCES

A European Kur is the foundation of the traditional Spa experience, the ultimate 'cure' to reduce stress and tension.

Thalasso KUR 
(90 minutes - $179 or 3 day KUR treatment - $489)
Experience the power of the sea-with a body wrap, rich with minerals of the sea, then a massage with lavender essential oil.

Herbal KUR 
(90 minutes - $179 or 3 day KUR treatment - $489) 
A soothing chamomile body scrub, a healing herbal bath and a massage with lavender essential oil.

BEAUTY OF THE BATH

Find your energy here...or at home. After an active day, a mineral or herbal bath may be the relief your body craves. The baths can be added to any experience or they can be purchased for use at home.

Thermal Mineral Bath
(30 minutes - $69)
Therapeutic and soothing for muscles and joints.

Aroma-Mineral Bath
(30 minutes - $69)
A Thermal Mineral Bath with the addition of aromatic essential oils.

Thalasso Bath
(30 minutes - $69)
Stimulates circulation, aiding in overall detoxification.

Herbal Bath 
(30 minutes each - $69) 
These aromatic oils from rich botanicals, will soothe or invigorate the body:
Melisse (Melissa) Calming sleep inducer.  
Heublumen (Wildflowers) Relaxing for tired muscles.
Kamille (Chamomile) Soothing moisturizer. 

Health Issues:
Please notify our spa staff if you have any medial conditions or physical ailments.  If you are pregnant or have high blood pressure or allergies, certain treatments are not recommended.

Location: La Hacienda Plaza

Age Requirement:
Minimum age is 16 years. Guests 17 & 18 must be accompanied by an adult.

Reservations:
(480) 585-2732 or (800) 908-9540.
At the resort, dial 7160.
Advance reservations are recommended to accommodate your preferences. Our knowledgeable Spa Experience Coordinators are delighted to guide you to the experiences that suit your needs.

Cancellation Policy:
If you must reschedule or cancel an á la carte appointment, please notify the Spa 4 hours in advance to avoid being charged for the service. Cancellation of a package requires 24-hour notice.

Gratuities:
For your convenience an 18% gratuity will be added to all á la carte services and spa packages.

Gift Certificates:
Give the gift of energy to someone special. The Willow Stream experience makes an ideal gift for any occasion.  Beautifully designed and presented, gift certificates are available for spa packages or predetermined denominations. Phone and mail orders are welcome. 

Babysitting
Babysitting service is available with a required four-hour minimum service. The price is $10.00/hour for one child. Each additional child is an extra $2.00/hour.

Bell Staff
Bellmen are located at the resort's main entry and in the Main Lobby. They are available to assist with porterage, luggage storage and on-site shuttle service.

Children's Activity Center
Kids Club is available for children from 6 to 12 years old.  It is available from June 7 to Sept 7, 2002 and on major holidays. Supervised full and half day programs include arts & crafts, computer games, outdoor activities, story time, swimming, movies and more.  The Kid's Clubhouse is also a great place for kids to meet new friends during their stay. 

 
Sessions
Hours
Rates
Meals
Morning
9:00 a.m. - 12:00 p.m.
$45.00
snack
Afternoon 
1:00 p.m. - 4:00 p.m.
$45.00
snack
All day 
9:00 a.m. - 4:00 p.m.
$60.00
lunch

Concierge
The Concierge Desk is located in the Main Lobby of the hotel and is open from 6:30 a.m. to 10:30 p.m. They can assist with dinner  reservations, activity recommendations and provide directions to major attractions and events.

Elevators
The hotel has four elevators in the Main Building. The second floor of the Casitas and the Villas are accessible by stairs.

Express Check-Out
Guests can verify their account and check-out through their guest-room television. A receipt will be mailed out to the address provided by the guest at the time of reservation or check-in.

Gift Shops
The following boutiques are located in the hotel: 


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