HOTEL INFORMATION
The Fairmont Banff Springs
P.O. Box 960
Banff, Alberta
Canada
T1L 1J4

There's a warm welcome awaiting you at the legendary The Fairmont Banff Springs. Surrounded by the majestic Canadian Rockies, this glorious mountain haven offers a dazzling variety of activities for all seasons, including downhill and cross-country skiing, a 27-hole golf course, hiking, and fishing, and a wealth of other exciting activities. 

When you've returned from the great outdoors, immerse yourself in the unforgettable experience that is Willow Stream - The Spa at The Fairmont Banff Springs

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ACCOMMODATIONS


Common Amenities

All guest rooms at The Fairmont Banff Springs offer the following amenities:

Amenities on Request
The following amenities may be available in selected guest rooms. Please indicate the request in your on-line reservation, or ask one of our reservation agents.

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DINING

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AMENITIES

Information and General Services

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BONUS FEATURES

GOLF

Golf Academy
Enroll in The Fairmont Banff Springs Golf Academy and fine-tune your golf swing. Spend a half day with one of the golf pros and concentrate on the long or short aspects of your game. This clinic is offered at 9:00 a.m. and 1:00 p.m. daily; duration is three hours. Contact the Concierge for reservations.

The Fairmont Banff Springs Golf Course

Designer: Stanley Thompson
Holes: 27 (comprised of The Stanley Thompson 18 and The Tunnel 9)
Length: 7,083 yards 

Dress Code 


SPA SERVICES

Willow Stream the spa at The Fairmont Banff Springs

Welcome to Willow Stream, the Spa at The Fairmont Banff Springs.  Where energy is awakened...

Spa Facility:  35,000 sq, feet

Spa facility amenities include:

Hours of Operation:
6:00 a.m. to 10:00 p.m.

Reservations:  In order to ensure that your favorite experience will be available when you want it, we recommend that you make your appointments prior to your arrival at the hotel or resort.  Please contact Willow Stream Reservations at (800) 404-1772 and our Experience Coordinators will assist you in selecting treatments to fulfill your personal requirements.


SKI

Downhill Skiing in the Rockies
Breathe the crisp mountain air and marvel at some of nature's most awe-inspiring handiwork. Four of the finest ski areas in the Rocky Mountains are just a short drive away, so pick your favorite or ski different terrain every day. With a ski season that typically runs from mid-November to mid-May, the area offers some of the best skiing in North America.


OTHER ACTIVITIES

MOUNTAIN HERITAGE WINTER PROGRAM
Our Interpretative Mountain Heritage Winter Program, with a focus on learning and small groups, ensures an outdoor experience seldom achieved. Sharing the natural history and culture of the Canadian Rockies gives guests a true sense of our National Park heritage and interprets the role that Fairmont Hotels & Resorts has played in the history of the area.

Snowshoeing in the Rockies
Join a naturalist in the solitude of a snow filled forest and learn what the snow can tell you about wildlife and how animals deal with the harsh conditions of winter. This program is available Sunday, Monday, Wednesday and Friday from 1:00 p.m. to 4:00 p.m. depending on snow conditions. Advance bookings are required, please see the Concierge.

Cross-Country Skiing
Highways to heaven full of Rocky Mountain Heritage. Enjoy endless, well-groomed trails and fresh mountain air as you glide with a guide through the wilderness on your cross-country skis. This program may be scheduled on request and is depending on snow conditions. A great way to try out a new winter activity. Advance bookings are required, please see the Concierge.

Nature of Banff - A Special Place
The valley surrounding the Fairmont Banff Springs is rich with spectacular scenery and tales of living with wildlife such as wolves, bears and cougar. Enjoy a half-day with one of our naturalists to visit the classic views and learn about the human and natural history that makes Banff National Park a World heritage site. This program is available Tuesday, Thursday and Saturday from 1:00pm to 4:00pm. Advance bookings are required. Please see the Concierge

The Spirit of the Canyon Winter Walks
Feel the power of the mysterious frozen worlds in our narrow limestone canyons. Discover still waterfalls and pillars of blue ice. Sense the magic of this winter wonderland and come to know why native people felt these places to be sites of power and spirituality. This program is offered daily from 8:30 a.m. - 12:00 p.m. Advance bookings are required, please see the Concierge.

Star Gazing
Mountain stars are most brilliant in winter. Come and use binoculars for a tour of the night sky. This activity is weather dependent. Advance bookings are required, please see the Concierge.

Clothing:
Wear winter attire including warm coat, boots, gloves and hat. The Heritage Program provides most of the equipment you may need including ice cleats for slippery terrain, hiking poles, backpacks, gaitors, rain gear and snowshoes. A limited number of hiking boots are also available. Warm clothing and cross country skis may be rented from The Ski Stop located in the Lower Level of the Conference Center.


Babysitting
Babysitting service is available at a price for up to three children. The caregivers can look after the children in the room or take them to different hotel activities (swimming, bowling, movie theatre, etc.). Advance reservations are required and may be made through the Concierge. A 24 hour cancellation policy applies to all reservations.

Bell Staff
Bellmen are located at the Main Entrance of the hotel. They will be happy to assist you with porterage and luggage storage.

Concierge
The Concierge Desk is located on the Mezzanine 1 level across from the main elevators. They will assist you with dinner and activity reservations, transportation and directions to major attractions. 

Gift Shops
15 new exciting shops have opened at The Fairmont Banff Springs this year. Please refer to the Shopping section of this website, under Explore Area, for detailed information on each of these exciting new shops.

Housekeeping
The Housekeeping staff will provide extra amenities such as cribs and cots at no extra cost.

Laundry Services
Dry-cleaning and laundry services are available to our guests. For same-day service, please inform the Royal Service and have your dry-cleaning or laundry ready for pick up by 8:30 a.m. Delivery will be done at 6:00 p.m. the same day. If laundry is picked up after 8:30 a.m., delivery will be done the following morning.

Parking
The hotel's parking is located beside the Convention Center. It is a three-level roofed parkade with 415 parking spaces.

Pet Policy
Small pets are permitted in the hotel at a price to a maximum of two pets. The animal must be supervised at all times and must be on a leash in public places. Seeing-eye dogs are always welcome at no charge.

Ski Storage
Skis are not allowed in the guest room. Therefore, the hotel is pleased to provide private ski storage, located by the Main Entrance.

Wheelchair Accessibility
The hotel has a total of 11 wheelchair accessible rooms. The rooms have large door frames and their bathroom has grab bars in the bathtub and by the toilet.


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